Artificial Intelligence Statistics 2018
Artificial intelligence (AI) has been growing at an exponential rate over recent years. The statistics surrounding this booming industry, not to mention the industries that it has an impact on, have been shifting just as rapidly. AI technology is responsible for several improvements in key fields like education, healthcare, manufacturing and more. New AI companies emerge daily.
The statistics below will give you an idea of just how useful AI technology is today, and give a preview for what it might bring in the future.
9 Artificial Intelligence Statistics for 2018
1. There’s a 14X Increase in the Amount of AI Startups Since 2000
Due to AI’s promising return on investment (ROI), more and more startups have emerged in the AI industry. Money is flowing into the artificial intelligence industry from companies and organizations for AI applications to enhance their businesses. AI software consulting companies have also seen rapid growth.
2. Jobs Requiring AI Skills Have Increased 4.5X Since 2013
There’s been a noticeable increase in US jobs requiring AI skills since 2013 according to Forbes. Identifying AI-related jobs on job search platforms using titles and keywords, job growth in the industry was tracked and calculated over a period of time. Studies revealed a worldwide increase in such jobs as well. Even with related growth in UK and Canadian job markets, they are still 27% and 5% respectively of the total size of the American AI job market.
3. While 15% of Businesses are Using AI Now, 31% Said It’s On Their Agenda For The Next Year
Over the next year, Adobe reports that the number of businesses using AI will double in the next year. What is drawing companies to AI? The use of AI to parse huge amounts of data and identify insights and trends makes it incredibly appealing from a marketing aspect. The analysis of statistic databases and the ability to personalize marketing efforts make it a valuable prospect for marketers.
4. 30% of Worldwide Companies Will Use AI for at Least One Sales Process by 2020
According to Gartner, by 2020 companies around the world will be using AI for at least one of their sales processes. Over half of the organizations already using virtual customer assistants (VCA) are realizing the combined benefits of automated self-service customer support system with access to escalated human agents for complex situations. Businesses have documented a 70% decrease in call, chat and email queries after implementing a VCA system with increased customer satisfaction.
5. One-third of Shoppers Will Spend More Money When AI is Used
One reason for the increased interest in AI is that consumers like it. According to PointSource, when AI is deployed tactically, a third of shoppers (as many as 34%) spend more money when it comes to online shopping. From that same group, almost half of the shoppers said that they would be willing to shop more often if AI is involved in the process.
6. Only 23% of Businesses Today are Actively Using AI in Products/Services
Surprisingly, and despite some high expectations, Forbes reports that only 23% of business now are using AI in processes involving their products and services. An extra 23% of businesses have one or more pilot programs in the works. On the other side, 54% of businesses have no plans in production for AI with another 22% no plans at all to implement artificial intelligence.
7. AI Will Increase Business Productivity Up to 40% by 2035
According to Accenture, ambitious businesses taking a chance on AI could see their productivity increase as much as 40%. Software powered by AI soon will be able to automate many repetitive tasks that are currently performed by humans. As opposed to replacing humans, AI advances allow customer service personnel more time for tasks requiring creativity and thought that machine thinking can’t produce. Businesses able to strike a balance between human and artificial intelligence moving forward may experience increases in productivity that will take their business to the next level.
8. AI is Already in the Lives of the Majority of the American People
According to the Webby Awards Trends Report, AI technology is already in the lives of most people in America right now. As many as 79% of adults in the US stated that they used some form of AI in the last year. Up to 65% acknowledged that AI automation had a significant and positive impact in their day to day lives.
9. AI Will Improve Our Cyber Security Measures
Artifical intelligence (AI) may be a valuable ally in the war against cyber thieves. According to NewGenApps, AI may give us a way to outpace hackers. Scientists at MIT developed a AI-powered system in 2016 that they named A12. The system can supposedly tackle up to 85% of potential cyber crimes. With the ability to monitor millions of data points daily, and to flag suspicious activity, the system can leave a trail of legitimate activity for human agents to then investigate.
While there’s no way for us to accurately and exactly predict the future, it’s clear that AI will become an even bigger part of our daily lives in the next few years. Not only will these AI interactions help us when it comes to transportation, climate change, dangerous tasks, and healthcare, they will help us to evolve and improve as a society. The above statistics are merely a sample of all the ways that AI will impact our future. With so many businesses around the world interested in AI, and such rich potential for the technology in so many aspects of our lives, it will be exciting to watch how AI will help shape our future.